PIXMA MP499 Wi-Fi Setup Guide
Some access points (often called routers or hubs) feature an automatic connection button labelled “WPS” which stands for Wi-Fi Protected Setup and allows permitted devices to connect to your network without needing to enter a password. This is the easiest way of connecting your PIXMA printer, so if your access point has a WPS button please select ‘WPS Connection Method’ below for instructions on connecting using this method.
If your access point does not support WPS, please select 'Standard Connection Method' below.
WPS Connection Method
Before we start, there are some conditions that must be met in order to use the WPS push button method:
-
The access point must have a physical WPS push button available. Please check with your device’s user guide for details.
If the WPS push button is not available please use the instructions in the Standard Connection Method section. -
Your network must be using the WPA (Wi-Fi Protected Access) or WPA2 security protocol. Most WPS enabled access points use this protocol.
Step 1
Make sure that the printer is turned on.
If the power is on, the LED (Light Emitting Diode) is lit as shown in the illustration below.
1. Press and hold the [Maintenance] button (A) on the printer for approximately 5 seconds.
2. Make sure that the LED flashes as shown in the illustration below.
Step 2
1. Press the [Fit to Page] button (A).
2. Make sure that the LED flashes as shown in the illustration above, then press the [WPS] button on your access point within 2 minutes.
For exact details regarding pressing the WPS button, please refer to the access point manual.
The (blue) Wi-Fi lamp on the printer will flash while searching for, or connecting to the access point.
3. When wireless connection is complete, the LED lights up for about 3 seconds, then changes to "1" as shown in the illustration below. Make sure that the (blue) Wi-Fi lamp on the printer is also lit.
If any of the following error codes are displayed on the LED (alternately flashing between the letter “E” and then a “Number” followed by another “Number”), please press the [Black] or [Colour] button to dismiss the error, and then repeat steps 1 and 2.
Specific error details:
Error E, 2, 1.
This error appears when wireless connection setup was not completed within 2 minutes after pressing the WPS button.
-
Is the access point turned on? If the access point is already turned on, turn it off, and then turn it back on.
Error E, 2, 3.
This error appears when multiple WPS access points are detected. Please wait for a while, then configure WPS settings again.
If you have more than one access point, press the [WPS] button on only one access point.
Network settings confirmation
To confirm that your printer is successfully connected to your wireless network, you can print out the network settings of your printer:
1. Make sure that your printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper.
3. Press the [Maintenance] button (A) repeatedly until the LED displays .
4. Press the [Colour] button or the [Black] button.
When referring to the printout, check that the “Link Status” indicates “Active” and that the SSID - Service Set Identifier (the name of your wireless network) indicates the correct name of your wireless network.
This concludes the WPS setup procedure.
Please now proceed by installing the software to make the most out of your PIXMA MP499.
If you do not have the installation CD that came with your product, please download the manuals and software.
If the WPS wireless setup is still failing after following this guide, please contact us for further assistance.
Standard USB Connection Method
Step 1
1. Insert the CD that came with your printer and run the setup.
Windows Users – If the “Setup CD-ROM” does not autorun, insert the CD-ROM into the computer again and click on [My Computer], select the CD-ROM and double-click [MSETUP4.EXE].
Windows 8 users - double-click [Canon_IJ]. When the selection window opens, double-click the [MSETUP4.EXE]).
Mac Users – Double-click the [Canon_IJ] icon mounted on your desktop. When the selection window opens, click the [SETUP] to start the software download link.
If you do not have the installation CD that came with your product, please download the manuals and software to begin.
2. When the initial screen appears, click on [Next].
3. Select [Wireless Connection] as a connection method.
4. Ensure that your printer is turned on, and then click [Next].
Step 2
1. Click on [Connect to the network].
2. Press and hold the [Maintenance] button (A) on the printer for approximately 5 seconds.
Then, click on [Next].
3. Make sure that the LED flashes as shown in the illustration below.
Then, click on [Next].
4. When the following screen appears, click on [Wireless Setup Using the USB Cable].
5. When the following screen appears select your region, and then click on [Next].
6. When the following screen appears select your language, and then click on [Next].
Step 3
1. When the following screen appears, select the software you wish to install, and then click on [Next]. If you’re not sure which software you want to install at this stage, don’t worry, as you can always uninstall it at a later stage if you wish.
2. When the following screen appears, click on [Yes] to agree to the end user license agreement.
3. When the following screen appears, click on [Next].
Windows Users
Mac Users
4. When the following screen appears, connect your printer to your computer using the supplied USB cable. This is the cable with the symbol on the connector.
Windows
Mac
(For Mac users, click [Next]).
5. Once your printer has been detected, the following screen will appear. The name of the access point that your computer is connected to will be displayed (where “xxxxxxxxxxxxx” is shown). If this is the wireless network you want your printer to connect to, click on [Yes]. Otherwise click on [No].
Windows
Mac
<For Mac users only>
When the following screen appears, click [Allow].
6. When the following screen appears, disconnect your printer from your computer and click [Next].
Windows
Mac
7. The following screen indicates the model of your printer and the name (or SSID) of your wireless network.
Windows
Mac
Click [Complete]. Click [OK].
This concludes the Windows setup
<For Mac users only>
When the following screen appears, click [Add Printer].
In the following screen, select the [Canon IJ Network] driver version and click [Add].
This concludes the Mac setup
If the wireless setup is still failing after following this guide, please contact us for further assistance.
Restoring Network Settings to Factory Default
If you need to reset your network settings back to factory default, for example if you change your access point, you can do so by following these instructions.
Please note that initialisation erases all network settings on the machine, so printing or scanning from a computer over the network will become impossible until the printer is re-configured with new network settings.
1. Press the [Maintenance] button (A) repeatedly until the LED displays
2. Press the [Colour] button or the [Black] button.
The network settings are now initialised.
The network settings have been reset back to factory default settings.
If this process is still failing after following this guide, please contact us for further assistance.