Canon Network Camera Warranty Information

All Canon Network Cameras intended for and purchased within the European Economic Area (“EEA” – namely EU, Iceland, Lichtenstein, Norway) plus Switzerland, are covered by the Canon Network Camera Warranty. Canon warrants that should the new product be found to be defective within the applicable warranty period, the fault is resolved free of charge (terms & conditions apply – see below).

The Canon Network Camera Warranty is comprised of different service offerings and the offering that is applicable to you is determined by your location; when you purchased the product and the product that you have purchased. The service offerings are as follows:

• • 1 Year Return-to-Base Warranty
• • 3 Year Return-to-Base Warranty
• • 3 Year Onsite Exchange Warranty

For any product outside of the applicable warranty terms or period and for damage or repairs not covered by the warranty, a chargeable repair service is available and can be obtained by returning the product to any Canon authorised Network Camera service provider.

Free of charge Warranty services may only be obtained on presentation of the original invoice/cash ticket/proof of purchase issued to the end user. Canon reserves the right to refuse warranty service if this information is not complete or has been removed or changed after the original purchase of the product by the end user.

Eligible Countries for Canon Network Camera 3 Year Warranty

The following EEA countries offer Canon Network Camera 3 Year Return-to-Base Warranty or 3 Year Onsite Exchange Warranty.

Austria	Belgium	Czech Republic	Denmark	Estonia*
Finland	France	Germany	Hungary	Ireland
Italy	Latvia*	Lithuania*	Luxembourg	The Netherlands
Norway	Poland	Portugal	Switzerland	Slovakia
Spain	Sweden	UK

Eligible Models for Canon Network Camera 3 Year Return-to-Base Warranty

The following models are covered under the Canon Network Camera 3 Year Return-to-Base Warranty:

VB-C300	VB-C500D
VB-C500VD

Eligible Models for Canon Network Camera 3 Year Onsite Exchange Warranty

The following models are covered under the Canon Network Camera Onsite Exchange Warranty:

VB-C Series:

VB-C60

VB-C60B

VB-H Series:

VB-H41	VB-H41B
VB-H43	VB-H43B
VB-H610D	VB-H610VE
VB-H630D	VB-H630VE
VB-H651V	VB-H651VE
VB-H652LVE	VB-H710F
VB-H730F	VB-H751LE
VB-H760VE	VB-H761LVE

VB-M Series:

VB-M40	VB-M40B
VB-M42	VB-M42B
VB-M50B	VB-M600D
VB-M600VE	VB-M620D
VB-M620VE	VB-M640V
VB-M640VE	VB-M641V
VB-M641VE	VB-M700F
VB-M720F	VB-M740E
VB-M741LE

VB-R Series:

VB-R10VE	VB-R11
VB-R11VE	VB-R12VE
VB-R13	VB-R13VE

VB-S Series:

VB-S30D	VB-S31D
VB-S800D	VB-S805D
VB-S900F	VB-S905F

IMPORTANT:
For all other EEA countries, not listed above, Canon Network Camera Warranty service will be provided on a Return To Base Repair basis.